Our ongoing surveys of the healthcare environment have provided feedback from over 150 healthcare systems across the spectrum – general practices, specialist practices, acute care, behavioral health, substance abuse – and more than three-quarters identify the revenue cycle as their most pressing non-clinical challenge. Revenue cycle management is complicated and undergoing externally driven structural change
Defining the Revenue Cycle Process Flow
Successfully implementing an effective RCM strategy relies on developing a cohesive framework that is to be managed. For the purposes of this discussion, I’m defining the healthcare revenue cycle to include all administrative and clinical functions that contribute to the capture, management, and collection of patient service revenue. At a high level, the many steps
The “Now” Healthcare Innovation
CTI Healthcare blog series: A Prescription for Improving Patient and Institutional Financial Wellbeing The “Now” Healthcare Innovation Part 3 of 5. The business of healthcare is a mess. Observe the deep-rooted dual challenges of escalating costs coupled with deteriorating health – it’s an unsustainable paradox not only for the healthcare industry but for society in
What Can Fundraisers Learn from Sales Data Science?
For the past few years we’ve worked closely with Higher Education Institutions on applying data analytics to optimize student admissions, financial aid, student retention and academic outcomes. We recognized from the onset that this student “lifecycle” has a straight progression to an alumni lifecycle which has a critical goal of fostering school loyalty and giving.
Graph Databases Not All Hype
At least that’s what I thought when I first starting hearing about graph database technology. I’m a business person, not a database expert. Our business is simply stated, delivering high value insights for the enterprise through analytics. So, when our CTO, Kurt Rosenfeld, explained to me what “what is possible” with graph databases I knew
The Importance of Analytics to Cybersecurity
In part 5 of 6 Vlogs, CTI’s Director of Cybersecurity, Ben Thurston makes the connection between cybersecurity monitoring and analytics. Ben explains the importance of analytics in gathering data and information from multiple security sources to provide insight into what is going on from a security/risk posture. Security analytics, like the CTI CustomerUniverse, collects information
CTI CustomerUniverse: Insights and Analytics
In this part 4 of 6 video blogs, Mark Janowicz, Product Director of CTI CustomerUniverse explains how CTI provides marketers with insights and analytics to help complete the 360-degree view of the customer. Touching on the unique attributes of the CTI CustomerUniverse; Mark discusses how customer insights and analytics allow Marketers to review behaviors as
CTI CustomerUniverse: Getting to a 360-Degree View of the Customer
In this part 3 of 6 video blog series: Mark Janowicz, Product Director of CTI CustomerUniverse explains how CTI provides marketers with a complete 360-degree view of the customer. Touching on the unique attributes of the CTI CustomerUniverse; Mark discusses how the collecting, combining and visualization of a number of marketing metrics from customer analytics
CTI CustomerUniverse: Data Integration is Key to Marketing Success
In this part 2 of 6 view blog series: In a recent survey conducted by CTI, marketers listed data integration as the number one obstacle to their ability to arrive at a single, trusted and complete 360-degree analytical view of their customers. In his latest video blog, CTI CustomerUniverse Product Director, Mark Janowicz talks about
Rethinking HR Performance in the world of Cloud and Workday
I’ve been in the Data Analytics space for a long time and over the years I’ve worked on numerous HR “reporting, dash-boarding, and data warehouse projects.” Actually, I am in the process of wrapping up a 6 month project that integrates analytics into a Workday environment. Just to level set, Workday, is highly regarded as