In this final (6 of 6) video blogs, Mark Janowicz, Product Director of CTI CustomerUniverse gives marketers insight into how, when and why to launch campaigns that match the needs of the customer based on where they are in the lifecycle journey.  Mark explains how the CTI CustomerUniverse makes it easy to identify, target and satisfy the needs of customers from first-time buyers to repeat/loyal customer.

If you wish to see all six of these video blogs – you can find them here on our YouTube Channel.

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